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About us

About Us

"An excellent session to observe. Underpinning knowledge and delivery was of a very high standard" First Aid Industry Body (FAIB) recent inspectors report, January 2020

On-site First Aid courses in Kent, Surrey, Sussex, London and the whole UK tailored to your company's working arrangements. 1st Aid at Work Training Services are happy to quote for your courses. just send an email to us telling us of your requirements and we will get back to you with sensible prices for flexible courses.

Many organisations are now looking to more flexible and cost effective organisations to deliver their First Aid at Work training tailored to their needs.

We are 1st Aid at Work Training Services and are based in Kings Lynn in Norfolk  but have trainers nationwide. We are a nationwide FAIB approved First Aid at Work training organisation having great experience in delivery to all public and private organisations and can guarantee to provide a high quality, cost-effective service. We provide advice and consultancy in all things First Aid.

Our range of services includes:

  • Full national coverage with better value and extra benefits than the charities
  • First aid courses (FAW, AP all with full manuals) - on your site
  • OfQual certificated courses on request
  • Trainer training courses tailored to your needs
  • Emergency scenario staging and Casualty Simulation

In the beginning.....

1st Aid at Work Training services was started in 1994 and in the same year gained Health & Safety Executive approval to deliver First Aid at Work courses along with the 3 year refresher courses required to keep first aider's knowledge up to date.


  • 3 day First Aid at Work (FAIB Approved)
  • 2 day First Aid at Work requalifiers (FAIB Approved)
  • 1 day Emergency First Aid at Work (ideal for appointed persons, (FAIB Approved)
  • 4 Hour Appointed Person Basic First Aid course (for small workplaces)
  • 1 day First Aid for schools (ideal for inset days)
  • Early Years First Aid (12 hour OFSTED recommended course)
  • 3 hour First Aid practice session (for existing First aiders to update and practice their skills
  • Automatic External Defibrillator (AED) courses


Contact us for our latest competitive prices. Course materials included in price:

First Aid manuals

The First Aid Manual from the Federation of First Aid Training Organisations (FOFATO) is a fully approved manual written by ambulance paramedics and contains "up to the minute" First Aid protocols for all areas of first aid. This manual is given on all FAIB approved First Aid courses and is available at extra cost for all other courses.


Handouts will be given to students when required to aid learning.


Named Certificates (valid for 3 years) will be issued at the end of the courses. The certificates are approved by FAIB for the purposes of the Health & Safety at Work Act (First Aid) 1981.

Value Added Services


Certificates will be issued direct to the student on completion of the course. 1st Aid at Work Training will normally issue replacement certificates free of charge after a request in writing has been received.

Course Numbers

All courses are for a maximum of 12 students as per HSE guidance but double courses can be run for up to 24 students with 2 trainers.


A database of all qualified First Aiders (FAW) and Appointed persons will be maintained by us in Microsoft Access format.


We will contact you after 2.5 years to remind you of the need to requalify.

Trainer and Course Quality

Trainer Qualifications

Our trainers are all fully trained in First Aid at Work and hold a formal teaching qualifications (FAETC, Certificate of Education, Training and development NVQ level 3 units.)

Trainer Quality

Trainers and assessors are monitored for performance. Our trainer assessors will conduct monitoring visits whilst courses are being delivered. Full details of our quality procedures are available on request.

Quality and consistency of delivery of training

All First Aid courses will be delivered to our set Health and Safety approved syllabus. Agreed Specific Hazard content will be used to tailor courses to your needs before the start of the course. All delegates complete course evaluation forms at the end of all courses and results are fed back to you in summary form.

Services and Facilities

We can supply the following services and facilities:

Call up Database

We can create and maintain a call up database for you. Once Employees have been trained with us, their details can be recorded on a dedicated database backed up and stored in a secure location. Any movement of staff can be catered for by a simple notification procedure from you to us.

Training facilities required


All training will be delivered on your premises. We require the following Training facilities:


The training room should be of a sufficient size to allow First Aid skills to be practised. In general we recommend a minimum size of 7m by 7m for a group of up to 12 people. Naturally, if smaller groups are to be trained, a smaller room can be used.


We will provide all First Aid specific materials and aids i.e. Resusci Anne's, Bandages and Dressings. You will provide a flip chart, OHP and if possible a TV and Video.


We require a convenient Loading/Unloading area for equipment and car parking facilities for our trainers and assessors at the chosen locations.